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Privacy Policy

Ziyana Software Private Limited (India) includes Ziyana International and Ziyana Direct. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Ziyana collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Data (demographic) shared with third

How do we collect your data?

You directly provide Ziyana with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
Ziyana may also receive your data indirectly from the following sources:
  • Any third party integrations (Example: Facebook, Google SSO, Etc)

How will we use your data?

Ziyana collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

How do we store your data?

Ziyana securely stores your data at secure locations (Cloud, On Premises). All locations are Secure as per ISO standards.
Ziyana will keep your Private data for 3 years. Once this time period has expired, we will delete your data by automated scripts.

Marketing

Ziyana would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Ziyana from contacting you for marketing purposes or giving your data to other members of the Ziyana Group.

What are your data protection rights?

Ziyana would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access: You have the right to request Ziyana for copies of your personal data. We may charge you a small fee for this service.

The right to rectification: You have the right to request that Ziyana correct any information you believe is inaccurate. You also have the right to request Ziyana to complete the information you believe is incomplete.

The right to erasure: You have the right to request that Ziyana erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that Ziyana restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to Ziyana’s processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that Ziyana transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +91 224 897 7900 OR Or write to us: info@ziyanasoftware.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

Ziyana uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality: Ziyana uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising: Ziyana uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Ziyana sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other applications

The Ziyana website/apps may contain links to other apps. Our privacy policy applies only to our products and services, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Ziyana keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 May 2019.

How to contact us

If you have any questions about Ziyana’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.